Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Samsung specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 561-5298 Start a Repair
Error code · Range

Samsung Range Message -dE- or -dC-: Partition Not Installed

On Samsung ranges and wall ovens in the US with a Flex Duo or Twin mode partition, -dE- or -dC- means the partition is not installed properly. The message also shows if cooking was started before…

Low risk · DIY check OK
Start a Repair(713) 561-5298
Code
-dE- / -dC-
Appliance
Range
Brand
Samsung
Warranty
30-day workmanship

What -dE- / -dC- means

On Samsung ranges and wall ovens in the US with a Flex Duo or Twin mode partition, -dE- or -dC- means the partition is not installed properly. The message also shows if cooking was started before the partition was put in. The owner sees -dE- or -dC- and the oven will not run in the selected mode. It points to the placement of the divider or the switch that detects it, not to a heating failure.

Common causes of -dE- / -dC-

  • Partition not pushed fully into its slot
  • Cooking started before the partition was inserted
  • Partition in the wrong slot position
  • Something pressing the partition switch at the back of the oven
✓ One safe check you can try

1. Switch the oven off and let the cavity cool down. 2. Insert the partition fully. It belongs in the third slot from the top on electric and dual fuel ranges, and in the fourth slot on gas ranges. 3. If the partition is out of the oven, check that nothing presses on the partition switch at the back. 4. Restart the cycle.

! Why to stop there
  • A message that stays with the partition correctly placed leads us to the partition switch and its wiring
  • We check that the switch moves freely and reports the right state
  • We put the price in writing for you to approve, and the repair carries a 30-day workmanship guarantee
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Range codes

C-24Samsung Oven Heating Too Fast: Code C-24 Vent Check C-F0Samsung Range Code C-F0 (Electronics Link): Reset and Update C to PSamsung Range Message C to P: Cooktop In Use dC (older Flex Duo spelling)Samsung Flex Duo Range Code dC: Divider Check doorSamsung Range Message door: Door Not Closed tESt / tE5tSamsung Range Message tESt or tE5t: Demo Mode u (underlined)Samsung Induction Range Message u: Pan Detection bAd LinESamsung Range Message bAd LinE: Power Connection
-dE- / -dC--dE- / -dC- questions
Which slot does the partition use?

On electric and dual fuel models, it goes in the third slot from the top. On gas models, it goes in the fourth slot. Push it all the way in so it seats.

Why does the message appear when the partition is out of the oven?

Something may be pressing the partition switch at the back of the cavity, making the control think a partition is present. Check that area is clear, with the oven cool.

Can I start cooking and add the partition afterward?

No. Starting a cycle before the partition is in is one reason the message shows. Put the partition in first, then begin cooking. Putting the partition in first avoids the message.

Book a visit

Still unsure about -dE- / -dC-?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298