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Error code · Washer

Samsung Washer Code dC / dE / dL: Door Not Locked

Samsung washers with a digital display, front-load and top-load, show dC, dE, or dL when the control does not detect the door as closed and locked. Related characters in the same group include dS, d5, FL,…

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Code
dC / dE / dL
Appliance
Washer
Brand
Samsung
Warranty
30-day workmanship

What dC / dE / dL means

Samsung washers with a digital display, front-load and top-load, show dC, dE, or dL when the control does not detect the door as closed and locked. Related characters in the same group include dS, d5, FL, LO, and dE1. On some models dC means an unbalanced load instead, so check your manual if the door is clearly shut. The cycle will not start or stops, and the door may seem fine to the eye.

Common causes of dC / dE / dL

  • Door latch and strike alignment
  • Something caught in the door seal or opening
  • Door lock switch reading
  • Child Lock with water left in the tub
✓ One safe check you can try

1. Open the door, check nothing is caught in the seal or the latch area, and close it firmly until it clicks. 2. Restart the cycle. 3. If Child Lock is on and water is in the tub, wait about 30 seconds for it to drain. 4. On a FlexWash showing 1dC4, check the rubber button next to the upper washer latch; if it is missing, no service is needed. 5. If the latch looks damaged or the code returns, request service.

! Why to stop there
  • A door that looks closed can still fail to register as locked, so we test the latch and switch itself.
  • We check the strike alignment and the lock mechanism's response.
  • We confirm which meaning of dC applies to your model before testing.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Washer codes

Hot / Hot & Extra Large / Hot & Extra High / Hot & Large / Hot & HighSamsung Washer Hot, or Hot with a Level Light Lights Blinking: Door Not Locked Hot & Medium / Hot & MidSamsung Washer Hot and Medium, or Hot and Mid Lights Blinking: Heater Error Hot & Small / Hot & LowSamsung Washer Hot and Small, or Hot and Low Lights Blinking: Hoses Swapped Hot & Tap Cold / Hot & CoolSamsung Washer Hot and Tap Cold, or Hot and Cool Lights Blinking: MEMS Sensor Error Hot & WarmSamsung Washer Hot and Warm Lights Blinking: Unbalanced Load Self Clean LED blinkingSamsung Washer Self Clean Light Lights Blinking: Cleaning Reminder Small / LowSamsung Washer Small or Low Lights Blinking: No Drain Tap Cold / Cool / Medium / MidSamsung Washer Tap Cold, Cool, Medium, or Mid Lights Blinking: Overflow
dC / dE / dLdC / dE / dL questions
The door is closed, so why does it say dC?

The control needs to detect the door as both closed and locked. A latch that does not fully catch, or a switch that does not register, produces the code even when the door looks shut.

Could dC mean something other than the door?

On some models dC means an unbalanced load. If the door latches cleanly and the code stays, redistributing the load is worth a try, and we can confirm which applies.

What is 1dC4 on a FlexWash?

It means a rubber button next to the upper washer latch is missing. The washer does not need service for that, only the small part replaced.

Book a visit

Still seeing dC / dE / dL?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298