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Error code · Washer

Samsung Washer Code 9C1 / PF / 2E: Voltage Error

Samsung washers with a digital display, front-load and top-load, show 9C1, 9C2, PF, 2E, 9E1, 9E2, UC, 19C1 or 19C2 as a voltage error: there is an irregularity in the electrical current. PF, for Power Failure,…

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Code
9C1 / PF / 2E
Appliance
Washer
Brand
Samsung
Warranty
30-day workmanship

What 9C1 / PF / 2E means

Samsung washers with a digital display, front-load and top-load, show 9C1, 9C2, PF, 2E, 9E1, 9E2, UC, 19C1 or 19C2 as a voltage error: there is an irregularity in the electrical current. PF, for Power Failure, can also appear after an outage, an unplug or a tripped breaker, and a washer used outside its country of origin may show it. On some models 3E is a motor error instead. You will see the code and the washer stops.

Common causes of 9C1 / PF / 2E

  • Supply voltage outside the normal range
  • Outlet or extension cord causing a drop
  • Washer sharing a circuit with other appliances
  • Breaker that tripped
  • Main board input
✓ One safe check you can try

1. Turn the washer off. 2. Plug it into its own circuit, directly into the wall with no extension cord. 3. Check that the plug is seated and not warm or discolored. 4. If the breaker tripped, leave it off and call us. 5. Turn the washer on and restart the cycle.

! Why to stop there
  • We cannot see the incoming voltage from the display, so we check the outlet and the circuit.
  • If the supply is steady, we test the washer's own power circuit before recommending a part.
  • Whatever the cause, the written price comes first, and the repair is warranted for 30 days.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

Hot / Hot & Extra Large / Hot & Extra High / Hot & Large / Hot & HighSamsung Washer Hot, or Hot with a Level Light Lights Blinking: Door Not Locked Hot & Medium / Hot & MidSamsung Washer Hot and Medium, or Hot and Mid Lights Blinking: Heater Error Hot & Small / Hot & LowSamsung Washer Hot and Small, or Hot and Low Lights Blinking: Hoses Swapped Hot & Tap Cold / Hot & CoolSamsung Washer Hot and Tap Cold, or Hot and Cool Lights Blinking: MEMS Sensor Error Hot & WarmSamsung Washer Hot and Warm Lights Blinking: Unbalanced Load Self Clean LED blinkingSamsung Washer Self Clean Light Lights Blinking: Cleaning Reminder Small / LowSamsung Washer Small or Low Lights Blinking: No Drain Tap Cold / Cool / Medium / MidSamsung Washer Tap Cold, Cool, Medium, or Mid Lights Blinking: Overflow
9C1 / PF / 2E9C1 / PF / 2E questions
Does PF always mean a problem?

No. PF also shows after an outage, an unplug or a tripped breaker. Restart the washer and see if it returns. If it does return, check the outlet and the cord before anything else.

Why not use an extension cord?

A washer draws a lot of power, and a cord can cause a voltage drop. A direct wall outlet gives the stable supply the control needs.

Is a tripped breaker dangerous?

It can point to an electrical problem. Do not keep resetting it. Call us so we can check the washer and the circuit. Keep the breaker off if it trips again right away, because repeated resets can heat the wiring.

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Still seeing 9C1 / PF / 2E?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298