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Error code · Dishwasher

Samsung Dishwasher Code SR: Water Not Draining Out

The code SR appears on Samsung dishwashers and belongs to the drain error group, listed with 5C, SC, 5E and SE. It means the dishwasher is having difficulty draining water, so it cannot empty the tub…

Medium · inspection needed
Code
SR
Appliance
Dishwasher
Brand
Samsung
Warranty
30-day workmanship

What SR means

The code SR appears on Samsung dishwashers and belongs to the drain error group, listed with 5C, SC, 5E and SE. It means the dishwasher is having difficulty draining water, so it cannot empty the tub in the time it expects. You may see standing water at the bottom, a cycle that stops, or a dishwasher that keeps trying to drain. The usual causes are a blocked filter or sump, a kinked or clogged drain hose, or a restricted connection at the sink.

Common causes of SR

  • Filter and sump debris
  • Drain hose kink or clog
  • Sink drain or air gap connection
  • Drain pump operation
✓ One safe check you can try

1. Turn the dishwasher off and let any hot water cool. 2. Remove the lower rack and clean the filter and sump area. 3. Inspect the drain hose for kinks and check the connection under the sink. 4. Run the sink and garbage disposal to confirm the sink drain is clear. 5. Run a short cycle and see if the code returns.

! Why to stop there
  • Clean filters and a clear hose do not prove the pump is moving water.
  • We check the drain path from the tub to the sink and test the pump on site.
  • The written price comes before any work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
SRSR questions
Is SR the same as SE on a Samsung dishwasher?

They are listed in the same drain group, so they point to the same kind of problem. We confirm on the machine which one applies and check the whole drain path.

Can the garbage disposal cause SR?

Yes. A disposal knockout plug that was never removed, or a clog at the sink, can keep water from leaving the dishwasher, so we check the sink side too.

Is there standing water I should remove?

Soak up what you can with a towel and clean the filter. Do not open any panels, and let us check the drain pump and the hose.

Book a visit

Still seeing SR?

A technician diagnoses it on site and gives you the price in writing before any work starts.