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Model library · Samsung Refrigerator

RF28R7551

Samsung Family Hub RF28R7551 Repair

Most common issues on this model

  1. Touch screen response and Wi-Fi link
  2. Fan airflow into the fridge
  3. Water filter and fill valve for the dispenser
  4. Door seals and hinge alignment

RF28R7551 is a Family Hub French door refrigerator with four doors, 28 cu. ft. capacity and a 21.5 inch touch screen on the door. It is an older smart fridge, still in use in many homes.

We treat the screen and the cooling as two separate jobs. On the screen side we check whether it responds, whether the Wi-Fi connects and whether the unit powers up cleanly after a reset. On the cooling side we check the evaporator fan, frost, door seals and any water supply to the dispenser.

We have only brief facts on this model, so we confirm the model and serial from the label before ordering a part. You see a written price before work starts, with a 30-day warranty on our repair.

Key features

  • 28 cu. ft. capacity
  • Family Hub line
  • 4-door French door layout
  • 21.5 inch touch screen
  • Sold in stainless steel
RF28R7551RF28R7551 questions
The screen on my fridge is frozen. Can you help?

We check power, the connection to the control board and the Wi-Fi settings. If a screen part is needed, we explain the options and the price first.

Is the 21.5 inch screen a separate part?

Yes, it is a distinct part on the door, so cooling and screen problems are diagnosed separately. We check which one is causing your trouble.

Does the Family Hub change how the fridge cools?

Not in the cooling parts. We check the evaporator fan, defrost path and seals as on other 4-door French door fridges. A fridge with a large touch screen is still a normal cooling system underneath, so food safety comes first.

Book a visit

Book repair for your RF28R7551

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.