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Error code · Refrigerator

Samsung Refrigerator Code PC Er or PC Ch: Panel Communication

On Samsung French door refrigerators, including RF28HMEDBSR and RF28HDEDBSR, PC Er or PC Ch is a communication error between parts of the refrigerator. It can happen after a power surge or if the doors are not…

Medium · inspection needed
Code
PC ER / PC CH
Appliance
Refrigerator
Brand
Samsung
Warranty
30-day workmanship

What PC ER / PC CH means

On Samsung French door refrigerators, including RF28HMEDBSR and RF28HDEDBSR, PC Er or PC Ch is a communication error between parts of the refrigerator. It can happen after a power surge or if the doors are not properly connected. The display panel waits for an answer from the main control, and if none arrives for 10 seconds, the code blinks until communication returns. The owner sees PC Er or PC Ch flashing on the panel.

Common causes of PC ER / PC CH

  • Power surge that interrupted communication
  • Wire harness connection above the door not seated
  • Panel to main control link
  • Control board that stopped answering
✓ One safe check you can try

1. Unplug the refrigerator or switch off the breaker. 2. Disconnect and reconnect the wire harness above the door, then restore power. Do this only if you are comfortable with it and the power is off. 3. Close the doors and watch whether the code returns. 4. If it returns, request service and keep food cold.

! Why to stop there
  • If PC Er or PC Ch returns, we test the panel link and the main control
  • We check the harness and the connector contacts at the door and the panel
  • We write down the cost before any repair, and our workmanship is warranted for 30 days
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
PC ER / PC CHPC ER / PC CH questions
What does PC Er mean?

It means the display panel is not getting an answer from the main control. After about 10 seconds without a reply, the panel blinks PC Er or PC Ch until the link works again.

Can a power surge cause it?

Yes. A surge can interrupt communication between the controls. A full power-off and a reseated harness above the door often restores it, though a repeat needs testing.

Is PC Ch different from PC Er?

They are shown on different panels for the same communication condition. Our steps and tests are the same for both, and we explain what we find in writing.

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Still seeing PC ER / PC CH?

A technician diagnoses it on site and gives you the price in writing before any work starts.