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Error code · Refrigerator

Samsung Refrigerator Display OF OF: Cooling Off Mode

On Samsung refrigerators in the US with a numeric or alphanumeric display, OF OF is Cooling Off mode, also called Demo or Shop mode. The display may read OF OF, O FF, OFF OFF or scroll…

Low risk · DIY check OK
Code
OF OF
Appliance
Refrigerator
Brand
Samsung
Warranty
30-day workmanship

What OF OF means

On Samsung refrigerators in the US with a numeric or alphanumeric display, OF OF is Cooling Off mode, also called Demo or Shop mode. The display may read OF OF, O FF, OFF OFF or scroll temperature bars. In this mode cooling, ice making and the water dispenser are disabled, so the refrigerator warms up. Service is not required. The owner needs to switch the mode off, using a button combination that depends on the model.

Common causes of OF OF

  • Cooling Off mode turned on from the panel
  • Showroom or Demo setting left active
  • Buttons held by accident for several seconds
  • Family Hub setting changed in Fridge Manager
✓ One safe check you can try

1. Hold the model-specific button combination for about 5 to 8 seconds until you hear a chime. On many panels this is the top two left buttons. Some panels also use the top right button. 2. On a Family Hub, go to Apps, Fridge Manager, Fridge Settings, Cooling Off, then choose Deactivate. 3. Check your user manual for your model. 4. Move food to a cooler if it has warmed.

! Why to stop there
  • If cooling does not return after Cooling Off is off, we test the cooling circuit
  • We check the control settings and the actual compartment temperatures
  • If cooling does not return, we give a written price before work and warrant the repair for 30 days
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
OF OFOF OF questions
Is OF OF a problem?

No. It is Cooling Off mode, also called Demo or Shop mode. Cooling, ice making and the dispenser are switched off on purpose, and service is not required to turn it off.

How do I turn off Cooling Off?

Hold the model-specific button combination for about 5 to 8 seconds until the chime sounds. On a Family Hub, use Fridge Manager, Fridge Settings, Cooling Off, then Deactivate.

Is my food safe while OF OF shows?

The refrigerator does not cool in this mode, so food warms up. Turn the mode off as soon as you can and move perishables to a cooler if needed.

Book a visit

Still unsure about OF OF?

A technician diagnoses it on site and gives you the price in writing before any work starts.