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Model library · Samsung Dishwasher

DW80M9990

Samsung Chef Collection DW80M9990 Matte Black Dishwasher Repair

Most common issues on this model

  1. Hidden touch control response with the door closed
  2. Door latch and door switch
  3. Drain pump, filter and hose
  4. Water inlet valve and leak points

The DW80M9990 is a Chef Collection built-in dishwasher with hidden touch controls, listed in matte black stainless steel. The listing also shows a US version. It is an older model that homeowners still ask us to keep running.

Since the controls sit out of sight, a dishwasher that seems dead can simply need the door to latch fully. So we look at the latch and the door switch first, then the touch panel, then the drain and circulation. A matte finish needs gentle handling, and we protect it while the unit is out. We confirm the model and serial from the label before ordering parts, and give a written price before work begins.

Key features

  • Chef Collection line
  • Built-in dishwasher
  • Hidden touch controls
  • Sold in matte black stainless steel (variants DW80M9990UM and DW80M9990US)
DW80M9990DW80M9990 questions
The dishwasher shows nothing when I touch the top edge. What do you check?

We check the door switch, the latch and the touch panel connection first. On models of this type the hidden controls only respond when the door reads as closed.

Is the matte black finish a problem during repair?

No. We take care when sliding the unit out so the finish and the surrounding cabinets stay clean. The finish does not change which parts we test inside the dishwasher.

Can you also fix a drain problem on this model?

Yes. We check the filter, the drain hose and the drain pump. You get a written price before any part is ordered, and the work carries a 30-day workmanship warranty.

Book a visit

Book repair for your DW80M9990

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.