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Error code · Microwave

Samsung Microwave Code E-25: Abnormal Heat While Cooking

On Samsung US microwaves, E-25 reports a micro cook abnormal temperature error. The control watched the temperature during plain microwave cooking and saw a reading that does not fit a normal cook, so it shut the…

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Code
E-25
Appliance
Microwave
Brand
Samsung
Warranty
30-day workmanship

What E-25 means

On Samsung US microwaves, E-25 reports a micro cook abnormal temperature error. The control watched the temperature during plain microwave cooking and saw a reading that does not fit a normal cook, so it shut the cycle down. The display shows the code and the oven will not carry on until it has cooled and been reset. It is wise to stop and think about what was in the oven and for how long.

Common causes of E-25

  • A temperature that climbed unusually during microwave cooking
  • A cooking load that was too small or ran too long
  • A sensor circuit reporting a heat value that is not real
✓ One safe check you can try

1. Open the door and give the oven time to cool. 2. Keep the vents clear of anything stored on or against them. 3. Remove power, plug or breaker, and let moisture dry if any got in. 4. Power on after 60 seconds, then try a short run with a cup of water. 5. E-25 returning calls for a request for service.

! Why to stop there
  • Real heat and a bad reading both end in the same code, and the next step depends on which one it is.
  • We watch the oven on a test load and check the sensor path against the actual cavity heat.
  • The price is stated in writing first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
E-25E-25 questions
What counts as abnormal here?

The code is only described as an abnormal temperature during microwave cooking. We read it as a heat reading outside what a normal cook produces, and we test to find out whether the heat or the reading is wrong.

Could running it with little food do this?

A very small load absorbs less of the energy, which can leave more heat in the cavity. Try a cup of water next time and see whether the code stays away.

Is it a fire risk?

We cannot call it one from the code alone, but heat codes deserve caution. Stop using the oven if the code repeats and leave the cabinet closed.

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Still seeing E-25?

A technician diagnoses it on site and gives you the price in writing before any work starts.