Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Samsung specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 561-5298 Start a Repair
Model library · Samsung Range

NX60A6751

Samsung NX60A6751 Flex Duo Repair

Start a Repair(713) 561-5298

Most common issues on this model

  1. Display dark after outage
  2. Bake or broil heat missing in the oven
  3. Test mode showing with no heat anywhere
  4. Flex Duo divider not recognized
  5. Air Fry mode not heating

The NX60A6751 is a Samsung 6.0 cubic-foot smart freestanding gas range with a Flex Duo oven, Air Fry and a stainless cooktop. The same platform is sold as the NX60A6751SS in stainless steel and in black stainless steel, so the full code on the label settles which version you have.

A Flex Duo divider changes how the oven reads its cavity, so a bake or broil section that does not heat can be the divider contacts, the igniter or the board rather than the oven alone. A display that goes dark after a power interruption, or one that stays on a test message, sends us to the supply and the control board.

We run the oven with and without the divider and test Air Fry airflow. We confirm the model and serial from the label before ordering any part, and you see the price in writing before we start.

Key features

  • 6.0 cu. ft. oven capacity
  • Smart freestanding gas range
  • Flex Duo oven with Air Fry
  • Stainless steel cooktop
  • Also sold as NX60A6751SS on the same platform, in black stainless steel and stainless steel
→Codes

Error codes this model can show

dC (older Flex Duo spelling)Samsung Flex Duo Range Code dC: Divider Check -dE- / -dC-Samsung Range Message -dE- or -dC-: Partition Not Installed doorSamsung Range Message door: Door Not Closed tESt / tE5tSamsung Range Message tESt or tE5t: Demo Mode u (underlined)Samsung Induction Range Message u: Pan Detection bAd LinESamsung Range Message bAd LinE: Power Connection C-10Samsung Range Code C-10 (Self-Diagnosis): Usually Ignorable C-24Samsung Oven Heating Too Fast: Code C-24 Vent Check
NX60A6751NX60A6751 questions
Why would the oven not heat with the Flex Duo divider installed?

The oven may not read the divider, or the igniter or board may have failed. We test the divider contacts first and then the heat parts.

My range shows a test message and nothing heats. What do you do?

We check whether the range is in a demonstration or test mode, then the board and its oven connection. If neither shows a problem, we move to the oven wiring and the relay that powers the heat.

Do I need to know which finish my range has?

We read the label for the exact code. The finish helps match trim, but parts depend on the full code. The two finishes share a platform, so the label helps us avoid ordering trim that does not fit.

Book a visit

Book repair for your NX60A6751

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

(713) 561-5298