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Model library · Samsung Refrigerator

RB215AC

Samsung RB215AC Bottom Freezer Repair

Most common issues on this model

  1. Evaporator fan noise in the freezer
  2. Defrost heater and frost buildup behind the freezer panel
  3. Door gaskets on the fresh food side and the drawer
  4. Water pooling under crisper drawers from a clogged drain
  5. Condenser coil dust and compressor fan

The Samsung RB215AC is a bottom freezer refrigerator with 20.0 cu. ft. of capacity. The freezer is a pull-out drawer below the fresh food section, which keeps everyday items at eye level. It is an older model that is still working in many homes.

Details beyond capacity and layout are thin for this model, so we rely on the checks that fit a bottom freezer. Frost on the back wall of the freezer points us to the defrost system, and a freezer that is cold while the fridge is warm points to airflow and the fan. We also look at the gaskets and the drain.

Our first step in ordering is reading the model and serial from the rating label. The price is written before work starts, and the workmanship has a 30-day warranty.

Key features

  • 20.0 cu. ft. capacity
  • Bottom freezer refrigerator
  • Freezer drawer below the fresh food section
RB215ACRB215AC questions
The freezer is cold but the fridge is warm. What do you check?

On a bottom freezer, cold air is shared through ducts and a fan. We check for frost blocking airflow, the fan and the damper before looking at the sealed system.

Why is there water under the crisper drawers?

A clogged defrost drain can send melt water into the fresh food section. We clear the drain and check the defrost cycle that produced the water.

Do you repair the freezer drawer itself?

Yes. We check the slides, the gasket and the drawer alignment, since a drawer that does not close tightly lets frost form.

Book a visit

Book repair for your RB215AC

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.