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Model library · Samsung Refrigerator

RF20HFENB

Samsung RF20HFENB 20 cu. ft. French Door Repair

Most common issues on this model

  1. Frost buildup in the freezer
  2. Water under the crisper drawers
  3. Freezer-to-fresh-food balance
  4. Defrost sensor and heater

The RF20HFENB is a family code for a 20 cu. ft. French door refrigerator, and the complete label carries added letters such as SR. It is an older model, which means seals, fans and drains have had many years of use.

When the freezer frosts over faster than it used to, we test the defrost heater and the sensor, and check whether the freezer door is closing fully. Water under the crisper drawers sends us to the defrost drain, where we look for a clog. If the freezer runs cold and the fresh-food side does not, we move on to the fan and the air path between them.

Before we order a part, the model and serial come off the label. You see the price in writing before we start, and our work is covered for 30 days.

Key features

  • 20 cu. ft. French door refrigerator (full code RF20HFENBSR)
  • Older model
  • Family form of the code
RF20HFENBRF20HFENB questions
Is the RF20HFENB the full model number?

It is the family code. The full label adds letters for finish and version, such as SR, and some parts depend on those letters. We read the whole label on your refrigerator before we order a part.

Why does the freezer frost up quicker than before?

A weak defrost heater, a failing sensor or a door that does not close fully can let frost build. We test each one in turn.

What causes pooling water under the crisper drawers?

A blocked or frozen defrost drain is the common cause. Meltwater from the evaporator cannot leave, so it backs up into the fresh-food section. We clear the path and then look at what made the drain block.

Book a visit

Book repair for your RF20HFENB

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.