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Model library · Samsung Microwave

MS19DG8500MT

Samsung MS19DG8500MT Black Steel Repair

Most common issues on this model

  1. Door sensing when the display says the door is open
  2. Display lit with a dead keypad
  3. Loud hum and breaker trips at start
  4. Sensor cooking results

Matte black stainless steel is what marks the MS19DG8500MT, a countertop microwave with 1.9 cu. ft. of space, sensor cooking and a ceramic enamel interior. It is a large countertop unit, so it needs a firm surface and open space around its vents.

If the display says the door is open when it is closed, we test the latch hooks and the door switches with a meter. A lit display with a dead keypad leads us to the touch panel, its cable and the board. A hum followed by a breaker trip makes us test the high-voltage parts with the power off.

The matte black finish takes its own door and trim parts, so we read the complete model and serial from the label before ordering. You approve a written price first, and a 30-day workmanship warranty applies.

Key features

  • 1.9 cu. ft. capacity
  • Countertop microwave with sensor cooking
  • Ceramic enamel interior
  • Matte black stainless steel finish
MS19DG8500MTMS19DG8500MT questions
Why does the display say the door is open?

One of the door switches may no longer close at the right moment, or the door may sit out of line. We test each switch and inspect the hooks.

What does a ceramic enamel interior mean for repair?

The interior is a coated surface that can be damaged by arcing. If we find burn marks, we check the waveguide cover and the cavity before the oven is used again.

My countertop microwave trips the breaker. Is it safe to try again?

We would not try again. A hum followed by a trip usually points to a high-voltage part, and we test those with power off before the oven is run.

Book a visit

Book repair for your MS19DG8500MT

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.