Error code · Washer-Dryer Combo

Samsung Laundry Combo Code dC2: Door Pulled While Locked

Medium · inspection needed

Code: dC2
Appliance: Washer-Dryer Combo
Brand: Samsung
Warranty: 30-day workmanship

What dC2 means

On the Samsung WD53DBA900H-series Bespoke AI Laundry Combo, such as the WD53DBA900HZA1, dC2 means the door lock and unlock was operated too many times while the door was meant to stay locked. A typical cause is someone forcibly pulling the door open during a cycle. You will see dC2 on the display, and the cycle stops until the door state is sorted out.

Common causes of dC2

Door pulled or pushed while locked
Door lock assembly worn or stuck
Door latch misaligned
Wiring to the lock

✓ One safe check you can try

1. Stop the cycle and let the unit finish releasing the door. 2. Do not pull on the door while it is locked. 3. Once it opens, check the latch and the edge of the door for damage or debris. 4. Close the door firmly. 5. Start the cycle again. If dC2 returns, call us.

! Why to stop there

If dC2 repeats without anyone touching the door, we cannot tell whether the lock or its signal is the cause.
We test the lock action and the latch alignment before recommending a part.
Whatever we recommend, the written price comes before the work and a 30-day workmanship warranty follows it.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer-Dryer Combo codes

tCSamsung Laundry Combo Code tC: Dryer Duct and Discharge Thermistors TC1Samsung Laundry Combo Code TC1: Washing Heater Sensor TC5 / TC7 / TC8 / TCA / TCBSamsung Laundry Combo TC5, TC7, TC8, TCA and TCB: Dryer Thermistors TCHSamsung Laundry Combo Code TCH: Humidity Sensor Reading DCSamsung Laundry Combo Code DC: Door Open UBSamsung Laundry Combo Code UB: Load Out of Balance DC1Samsung Laundry Combo Code DC1: Door Lock and Unlock UB1Samsung Laundry Combo Code UB1: Waterproof Items in the Drum

dC2dC2 questions

Can a child pulling the door cause dC2?

Yes. Pulling on the door during a locked cycle is exactly what this code describes. Wait for the unit to release the door before opening it.

Is the lock damaged after dC2?

Not necessarily. A single pull may only trip the code. If the door feels loose or will not latch, we inspect the lock. Watch whether the door sits flush afterward, since a bent latch can repeat the code.

Why does dC2 repeat?

Repeats suggest the lock or latch is not holding or reporting properly. We test it with the unit, then give you a written price. Whatever we find, you get the written price before we repair anything on the door.

Book a visit

Still seeing dC2?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298