Error code · Washer-Dryer Combo

Samsung Laundry Combo Code 5C: Water not Draining

Here is what 5C means on the Samsung WD90F27 series and WD90F53AVS Laundry Combo. The unit is not draining the wash water properly, so water stays in the drum and the cycle stops. The same code…

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Code: 5C
Appliance: Washer-Dryer Combo
Brand: Samsung
Warranty: 30-day workmanship

What 5C means

Here is what 5C means on the Samsung WD90F27 series and WD90F53AVS Laundry Combo. The unit is not draining the wash water properly, so water stays in the drum and the cycle stops. The same code can also appear when the Condenser Cleaning function is started without the water supply hose connected. You will see 5C on the display, often with water still sitting behind the glass.

Common causes of 5C

Drain filter packed with lint, coins or hair
Drain hose kinked or raised too high behind the unit
Condenser Cleaning started with the supply hose disconnected
Drain pump slowed or blocked

✓ One safe check you can try

1. Turn the unit off and let any hot water cool before touching the drain area. 2. Clean the drain filter at the front, with a towel and shallow pan ready for water. 3. Check the drain hose behind the unit for kinks. 4. If you ran Condenser Cleaning, connect the water supply hose first. 5. Tap Start. If 5C stays, power off, wait two to three minutes and turn on again.

! Why to stop there

A clean filter does not prove the pump and its wiring are healthy, so we run a drain test.
A partial blockage further down the house drain can look the same as a unit problem, and we check for it.
You approve a written price before any drain work starts, and the repair is covered for 30 days.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer-Dryer Combo codes

LCSamsung Laundry Combo Code LC: Leak Detected NCSamsung Laundry Combo Code NC: Check the Filter NC2 / NC3Samsung Laundry Combo NC2 / NC3: Cover or Kit Missing OCSamsung Laundry Combo Code OC: Overflow, Water Level not Controlled SDCSamsung Laundry Combo Code SDC: Drawer Door Lock SFSamsung Laundry Combo Code SF: System Error on the Controller SUDSamsung Laundry Combo Code SUD: Foam Detected, Then End tCSamsung Laundry Combo Code tC: Dryer Duct and Discharge Thermistors

5C5C questions

Why does 5C show up after a Condenser Cleaning run?

The cleaning function needs the water supply hose connected. Without it the unit cannot move water correctly and may report 5C. Connect the hose and start again.

Is it safe to open the drain filter?

Yes, once the unit is off and the water has cooled. Keep towels and a shallow pan ready, because the drum may still hold water that runs out when the cap opens.

What if 5C comes back after cleaning the filter?

Then the cause is likely further along the drain path, such as the hose or the pump. We test the drain path and give you a written price before repairing anything.

Book a visit

Still seeing 5C?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298