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RS28A500A

Samsung RS28A500A 28 cu. ft. Repair

Most common issues on this model

  1. In-door ice maker and fill tube
  2. Freezer gasket and frost near the door
  3. Shelf vents and airflow
  4. Water valve and filter
  5. Temperature balance between sections

The RS28A500A is a Samsung side-by-side refrigerator in stainless steel with 28 cubic feet and an automatic ice maker built into the freezer door. It is listed with All-Around Cooling and vents on every shelf level, and its door panels can be changed for another finish.

It resembles the 23 cubic foot RS23A500A but has more capacity and is not listed as counter depth. The in-door ice maker means the freezer gasket and hinge affect both ice and temperature, so frost near the door or soft ice makes us look at the seal first. For uneven cooling, we check the shelf vents and the fan, since a stuffed shelf can block the airflow that the vent design depends on.

We read the model and serial number from the label before ordering parts and give a written price in advance. Our repair has a 30-day workmanship warranty.

Key features

  • 28 cu. ft. capacity
  • Side-by-side refrigerator
  • In-door ice maker in the freezer door
  • All-Around Cooling with vents on every shelf level
  • Changeable Bespoke door panels
RS28A500ARS28A500A questions
How does this differ from the RS23A500A?

The capacity is 28 cubic feet instead of 23, and this one is not listed as counter depth. Both have an in-door ice maker, so many checks are the same.

What would you check if the ice is soft or clumped?

We look at the freezer door seal, the temperature in the door and the fill tube. Warm air getting in is a common reason, so we test the gasket first and then the fill.

Do shelf vents matter for service?

Yes. All-Around Cooling relies on airflow at every shelf, so we check for blocked vents and a weak fan when temperatures are uneven, and we confirm the fix by measuring both sections.

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Book repair for your RS28A500A

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.