Error code · Microwave

Samsung Microwave Code C-10: Sensor Error

C-10, C-11, and C-12 appear on Samsung microwaves and are listed as an error with the gas, easy, or PH sensor. It is one of the sensors the microwave reads while it works. The microwave stops…

Medium · inspection needed

Start a Repair (713) 561-5298

Code: C-10 / C-11 / C-12
Appliance: Microwave
Brand: Samsung
Warranty: 30-day workmanship

What C-10 / C-11 / C-12 means

C-10, C-11, and C-12 appear on Samsung microwaves and are listed as an error with the gas, easy, or PH sensor. It is one of the sensors the microwave reads while it works. The microwave stops and shows the code, and the sensor cooking function will not run. Since no particular model is named for it, we describe it by product type.

Common causes of C-10 / C-11 / C-12

The sensor reading outside its normal range
Moisture that got into the sensor or its connection
A connection between the sensor and the control that has loosened

✓ One safe check you can try

1. Unplug the microwave, or turn off its breaker. 2. If moisture got in, give it time to dry. 3. If it is dry, wait 60 seconds and then restore power. 4. Should the code come back, stop using the microwave and request service.

! Why to stop there

A sensor code that clears after a power-off may return when the microwave is humid or in use, so we test under real use.
We check the sensor, its connection, and how the control reads it.
A written price comes before any work, and we give a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

E-72Samsung Microwave Code E-72: Steam Sensor Shorted E-81Samsung Microwave Code E-81: Control Link Open E-82Samsung Microwave Code E-82: Control Link Shorted E-83Samsung Microwave Code E-83: Control Link Unreliable E-X1Samsung Microwave Code E-X1: Extra Input Open E-X2Samsung Microwave Code E-X2: Extra Short Error -SE-Samsung Microwave Code -SE-: Key Short Error TESamsung Microwave Code TE: Touch Panel Communication

C-10 / C-11 / C-12C-10 / C-11 / C-12 questions

Why is my Samsung microwave showing C-10?

It is listed as an error with the gas, easy, or PH sensor. That sensor is not reading correctly, so the microwave stopped and shows the code.

Are C-11 and C-12 different from C-10?

They belong to the same sensor error group. The number varies but the checks are the same: power off, dry out any moisture, and restart.

Can I still heat food with C-10 showing?

The microwave usually will not start with the code displayed. If it clears after power-off, regular heating may work, but if it returns we test the sensor.

Book a visit

Still seeing C-10 / C-11 / C-12?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 561-5298